Sonic Development

API Connections to manage radios & license managements

Development Team — Sun, 16 Oct 2011 22:29:51 +0000

We have released all our API connections to manage radios as well as licenses for server owners and partners. Please check the left menu, they are under the API Connections (WHMSonic) menu.

If you have any question about our API connections, please contact the dev team via email dev@whmsonic.com

A new patch update has been released. v2.0a and preparation to v2.1

Development Team — Sun, 16 Oct 2011 22:25:36 +0000

We have released a new patch update v2.0a, this is a preparation to v2.1 version. Your software may already updated as v2.0a, you can verify your software version on the WHMSonic root main page, under the update area. The following issues are fixed with this patch;

- Software API has been updated. Terminate/suspend/unsuspend functions are now available for custom API connection as well as WHMCS.
- License API scripts are released
- Security Tokens
- Referrer safety check
- Blank referrer safety check
- License servers has been updated
- The software is ready for the next release v2.1

cPanel Update Immutable Files Issue

Development Team — Fri, 13 May 2011 18:46:18 +0000

Issue: You may receive or see a message about immutable files on cPanel updates including cPanel & WHM cannot update until you make these files mutable. These files may related to WHMSonic or any other script on your server, please ignore this warning.

The message presented by the immutable file is erroneous and is presently under review. The immutable file scanner will not, at this time, prevent cPanel & WHM from updating, or applying updates, except to any immutable files that need updated. There will be a patch update added to cPanel updates to exclude WHMSonic files, it will only consider about files actually distributed by cPanel in the future updates.

cPanel & WHMSonic Team

WHMSonic WHM resellers blank page on WHM (Tweak Settings)

Development Team — Wed, 26 Jan 2011 23:04:47 +0000

This is actually not a bug or problem but misconfigured root tweak settings are causing the issue.

Issue: WHMSonic resellers see a blank white page when they enter to their WHMSonic panel on 2086/whm.
Reason: Under the root WHM >> Tweak Settings >> Security >> “Allow PHP to be run by resellers in WHM” option is disabled.
Solution: Login to WHM root >> Tweak Settings >> Security >> enable this option “Allow PHP to be run by resellers in WHM” then save the page.

WHMSonic Development.

Blank page problem on external radios cPanel WHMSonic

Development Team — Wed, 26 Jan 2011 01:31:50 +0000

This is a common issue we receive from our clients;

Issue: Some clients can’t login to their cPanel WHMSonic and they see a blank(white) page instead of WHMSonic.
Reason: This issue happens when the client exceeds their hosting space(mp3 space) limit.
Solution: Login to WHMSonic root >> list-manage customers >> edit-show other limits. Increase the hosting space and save the page.

Future Updates: We have added a new feature to the next update v2.0.1, it has hdd usage monitor and details. The only way is to check the used space by the client is to login to the root SSH and run du -h /home/sc_username/ at this time. You wont need this manual action in the next version.

WHMSonic Development.